Blog

Monitoring your employees online: Is it a good idea?

The question of monitoring your employees’ computers is a tricky one. Some say such a practice is unethical. But it can also be a way to prevent data breaches. Find out the pros and cons of monitoring your employees’ online behavior by reading this blog. And should you decide your business needs employee monitoring, we […]

Top reasons to record your business calls

Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation and boost customer satisfaction. #1. Improve customer service One of the most important reasons why businesses […]

Empower your business with Microsoft 365

Microsoft 365 isn’t just a new name for the tech giant’s old product Office 365. The new software comes with chock-full of tools that will empower employees, protect data, and provide business leaders with comprehensive oversight and control. Check out its features below. Name change Microsoft has time and again shown that they are willing […]

What you need to know about HTTPS

Most people don’t question the padlock icon that sometimes appears in their web browser’s address bar. If you’re one of those who didn’t know, it’s a security feature that authenticates websites and protects the information users submit to them. Another indicator you’re in a secure site is the HTTP before the site’s URL. But why […]

How MSPs are helping businesses navigate the challenges of COVID-19

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual. Providing infrastructure and service […]

New Android malware detected!

If you have an Android device, be careful! An exceptionally dangerous Android malware known as DEFENSOR ID is currently making the rounds in the Google Play Store. The malware exploits the Accessibility Services in an Android device to evade detection by traditional security measures. This threat can put your data and business in jeopardy, so […]

Tracking data use on Android devices

Android devices are among the most feature-rich gadgets available. The vast majority can connect to mobile networks, but unfortunately, many service plans limit the amount of data you can use each month. If you want to avoid paying overage fees or suffering from slow connection speeds, you need to monitor how much data you’re using. […]

A quick preview of iOS 14

If you’re an Apple mobile device user (or are planning to become one), you’ll want to know the goodies you’ll get from the next iterations of iOS 14 and other Apple operating systems. Here are some of the more tantalizing ones. Nifty app tweaks Apple is developing new features for some of its prominent apps, […]

VoIP and VoLTE: How they differ from each other

It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more. However, there’s a new technology called Voice over Long-Term Evolution (VoLTE), and […]

The latest on Microsoft’s update channels

All business users must have access to the latest security and non-security updates in Microsoft 365. But there are businesses that prefer to update their applications and systems once a month and there are others that would rather get them as soon as they become available. With Microsoft’s new update channels, IT admins can customize […]