Our business is supporting your technology needs as you need them and how you need them. Our goal is to become your part time virtual employee working to make sure your technology is in line with your business needs and your budget.
To that goal our primary service offering is called Technology Management (TM) and is designed to provide not just reactive support but more strategic and proactive service. This regularly scheduled maintance and service allows us to keep a close eye on your technology's health as well as the direction of your business to be sure everything is working as you need and expect it to.
Other clients simply need on call help, at any hour, to resolve quickly a problem with their technology, for this our Basic Service (OC) is the right answer. 24x7x365 response, with a live person on the phone, we are rarely more than an hour away. With consultants living and working from Colorado Springs to north metro Denver we can be just about anywere, anytime you need us.
What ever level of service your business needs we also offer Project Managment (PM), where we can bring the skill set you need to assess, deploy and complete a project with your staff, we can handle the project from beginning to end including procurement and training.
Procurement is our fastest growing service offering! By ordering collectively for our clients we are able to provide the level of discounts and vendor response to service and warranty issues that Enterprise customers expect and get. As a named account with Dell, Gold Level Partner with Microsoft and Novell, and similar we are able to provide quick ordering, the best pricing, and fast service response no matter how small your order.
Our newest serivce offering is around the clock systems Monitoring, watching your servers, ciritcal systems, and network for developing issues before they bring your business to a halt. This continues our focus in finding ways to manage your technology in a controlled strategic manner to control costs and keep your business operating smoothly.
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The CKT Help Desk!
Phone: 303-226-9066 ask for Help Desk!
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